Unit Award Scheme

LE7279 USING A DOMESTIC TELEPHONE: MAKING A CALL

In successfully completing this unit, the Learner will have

Evidence needed

demonstrated the ability to

1go to a domestic telephone with a given written telephone numberSummary sheet
2pick up the receiverSummary sheet
3position the receiverSummary sheet
4wait for the dialling toneSummary sheet
5dial the given numberSummary sheet
6wait for the call to be answeredSummary sheet
7give own name and ask for the person requiredSummary sheet
8hold a conversationSummary sheet
9end the conversationSummary sheet
10replace the receiver.Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 8 February 2002Level - Pre-Entry Level