Unit Award Scheme

CE3742 ORAL COMMUNICATION: GREETING PEOPLE

In successfully completing this unit, the Learner will have

Evidence needed

demonstrated the ability to

1exhibit appropriate body language e.g. facing person, standing uprightSummary sheet
2speak where relevant at an acceptable volume levelSummary sheet
3greet from an appropriate distance, approximately one metre from the recipientSummary sheet
4greet appropriately eg smile, shake hands, say/sign hello, good morningSummary sheet
5say goodbye, orally or by signing or gestureSummary sheet
6achieve the above on a minimum of three situations, eg with visitors, customers or colleagues.Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 23 June 2006Level - Pre-Entry Level