Unit Award Scheme

97301 INTRODUCTION TO CONFLICT RESOLUTION (UNIT 1)

In successfully completing this unit, the Learner will have		Evidence needed
demonstrated the ability to
1	contribute to a safe and secure group environment, eg by setting and following ground rules, listening to others respectfully	Summary sheet
2	listen to others and record listening skills	Summary sheet or student completed work
3	talk about the values of conflict resolution and give two practical examples	Summary sheet
4	use 'I statements' to express own feelings, eg I feel anxious when you shout at me in front of others	Summary sheet
5	separate the feelings, position and interests for a simple conflict which he/she has been involved in as part of a project reflecting on conflict in own life	Summary sheet
shown knowledge of
6	what conflict is	Student completed work
7	how conflict can affect the individual and group.	Student completed work

All outcomes recorded on an AQA Summary Sheet

Approved 10 February 2005Level - Entry Level