Unit Award Scheme

86345 MAKING MEDICAL APPOINTMENTS (UNIT 2)

In successfully completing this unit, the Learner will have		Evidence needed
demonstrated the ability to
1	enter an opticians and wait until the receptionist is free	Summary sheet
2	request an appointment	Summary sheet
3	indicate a preferred day and time	Summary sheet
4	give name	Summary sheet
5	give address	Summary sheet
6	give date of birth	Summary sheet
7	give telephone number	Summary sheet
8	accept an appointment card and leave the opticians premises.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 9 April 2001Level - Pre-Entry Level