Unit Award Scheme

83645 GOOD COMMUNICATION

In successfully completing this unit, the Learner will have		Evidence needed
demonstrated the ability to
1	identify two different types of communication and give two examples of each eg face to face talking	Student completed work
2	identify three factors that may act as barriers to communication	Student completed work
shown knowledge of
3	four different ways to use own tone of voice to deliver messages effectively	Student completed work
4	four different ways to use body language to deliver messages effectively	Student completed work
5	four different ways that show that a message has been understood and received eg body language	Student completed work
experienced
6	taking part in a discussion about factors that influence communication and their effect and consequences	Summary sheet
7	taking part in a discussion to explore how facial expressions and tone of voice can influence the meaning of a message.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 27 February 2009Level - Entry Level