Unit Award Scheme

79916 USING A TELEPHONE

In successfully completing this unit, the Learner will have		Evidence needed
experienced
1	using the telephone to call a known person, reading the number from a prompt sheet	Summary sheet
demonstrated the ability to
2	lift the receiver and dial a number from a prompt sheet	Summary sheet
3	speak clearly	Summary sheet
4	be understood by the person on the other end of the telephone	Summary sheet
5	close the conversation with an appropriate statement, eg goodbye	Summary sheet
6	recognise the dial tone.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 4 September 2012Level - Pre-Entry Level