Unit Award Scheme

78732 SKILLS FOR COMMISSIONING: CONFIDENTIALITY AND FEEDBACK

In successfully completing this unit, the Learner will have		Evidence needed
experienced
1	taking part in discussions as to why young commissioners need to keep information confidential	Summary sheet
2	consulting with young people and an organisation to find out why confidentiality is important to them	Summary sheet
3	taking part in a discussion about examples of good and bad presentations	Summary sheet
4	presenting information using at least two different techniques	Summary sheet
demonstrated the ability to
5	take part in a team discussion about the data protection act and how this will affect the role of the young commissioner	Summary sheet
6	take part in a team discussion about the data protection act and how this will affect the role of the commissioner	Summary sheet
7	give two examples of conflict that might occur when presenting information, eg not agreeing with information presented or not agreeing with young people presenting the information, and how to overcome this conflict	Summary sheet
8	take part in a discussion about the process of complaints and appeals in an organisation	Summary sheet
shown knowledge of
9	what is meant by the term confidentiality	Summary sheet
10	when circumstances would allow a young commissioner to breech confidentiality and with whom the information would be shared	Summary sheet
11	why it is important for organisations to have complaints and appeals procedures.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 3 December 2012Level - Entry Level