Unit Award Scheme

75797 ANSWERING A TELEPHONE

In successfully completing this unit, the Learner will have		Evidence needed
demonstrated the ability to
1	say hello and the class name	Summary sheet
2	listen to a short message	Summary sheet
3	pass the message on	Summary sheet
4	say goodbye.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 14 July 2016Level - Pre-Entry Level