Unit Award Scheme

122521 PEER SUPPORT WORK (UNIT 3): EFFECTIVE RELATIONSHIPS

In successfully completing this unit, the Learner will have		Evidence needed
shown knowledge of
1	the concept of 'frame of reference' in relation to a person's individual 'window to the world', including the key parts of themselves they draw on within the training and peer role	Summary sheet
2	the key people they would need to build relationships with as a Peer Support Worker	Summary sheet
3	the five dimensions of emotional intelligence, including which dimension is their greatest strength	Summary sheet and/or student completed work
4	the key types of questioning techniques and listening levels	Summary sheet
experienced
5	reflecting, summarising and paraphrasing during communication on at least one occasion	Summary sheet
6	communicating with people with differing social styles on at least one occasion and reflecting about how they can best work together	Summary sheet
demonstrated the ability to
7	reflect on a challenging interaction and identify their own thoughts, physical responses, emotional responses and behaviour	Summary sheet
8	identify their own social style and reflect on the main ways this might impact on others around them	Summary sheet
9	identify strategies to get the best out of given individuals with differing social styles.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 15 November 2024Level - Level Two