Unit Award Scheme
121259 ARRANGING A REDELIVERY OF A PARCEL
In successfully completing this unit, the Learner will have | Evidence needed | |
---|---|---|
experienced | ||
1 | contacting Royal Mail by phone or online, as indicated on the delivery card | Summary sheet |
2 | locating the item reference number on the back of the delivery card | Summary sheet |
3 | providing the delivery type as stated on the delivery card | Summary sheet |
4 | providing their personal details including their name, address, and phone number as requested by royal mail | Summary sheet |
5 | selecting a redelivery date | Summary sheet |
6 | making a note of the redelivery reference code. | Summary sheet |
All outcomes recorded on an AQA Summary Sheet
Approved 21 June 2024Level - Entry Level