Unit Award Scheme

119808 CUSTOMER SERVICE FOR GARDENING

In successfully completing this unit, the Learner will have		Evidence needed
experienced
1	communicating with at least two customers	Summary sheet
2	answering at least two customer questions	Summary sheet
shown knowledge of
3	plant care and maintenance of the horticultural items being sold in order to answer customer questions on these topics	Summary sheet
demonstrated the ability to
4	correctly label at least two plants and produce	Student completed work and/or photograph(s)
5	display plants and produce for sale	Summary sheet
6	find out what a given customer's requirements are and tailor suggestions accordingly.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 30 October 2023Level - Level One