Unit Award Scheme

118469 VOLUNTEERING IN A CHARITY SHOP

In successfully completing this unit, the Learner will have

Evidence needed

demonstrated the ability to

1effectively communicate and interact with the other shop workersSummary sheet
2provide good customer service, eg by being polite and helpfulSummary sheet
3restock shelves from the existing supplySummary sheet
4be reliable, eg by consistently arriving on time and completing their shift over a given periodSummary sheet

shown knowledge of

5how to price goods to be soldSummary sheet
6how donated goods are processed by the charitySummary sheet
7at least two health and safety hazards of working in a shop environmentSummary sheet
8how to lay out stock on the shop floor.Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 16 February 2023Level - Entry Level