Unit Award Scheme

117877 INTRODUCTION TO CONFLICT RESOLUTION (UNIT 1)

In successfully completing this unit, the Learner will have		Evidence needed
shown knowledge of
1	what is meant by the term ‘conflict’	Summary sheet and/or student completed work
2	their own responses to conflict	Summary sheet and/or student completed work
3	how our perceptions impact our response to conflict	Summary sheet and/or student completed work
4	how resolving conflict can build trust in relationships	Summary sheet and/or student completed work
5	the difference between healthy and unhealthy responses to conflict	Summary sheet and/or student completed work
6	how emotions and stress impact on a person's response to conflict	Summary sheet and/or student completed work
experienced
7	using given techniques to help them be open to others.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 7 October 2022Level - Entry Level