Unit Award Scheme

117825 WORKING AS AN ADMINISTRATION ASSISTANT

In successfully completing this unit, the Learner will have		Evidence needed
shown knowledge of
1	how to set up the office at the beginning and end of the day	Summary sheet and/or student completed work
2	how to use and manage an email system effectively, eg creating drafts, copying relevant people in on replies, using the 'reply all' function, setting out of office replies	Summary sheet and/or student completed work
3	how to scan and file documents	Summary sheet and/or student completed work
4	how to use the printer and copier	Summary sheet and/or student completed work
5	how to work in a paperless office environment	Summary sheet and/or student completed work
6	how and when to use the paper shredder	Summary sheet and/or student completed work
7	their responsibility in maintaining the fire register for both staff and visitors	Summary sheet and/or student completed work
8	what confidentiality is and how it applies to this role	Summary sheet and/or student completed work
9	what GDPR is and how it applies to this role	Summary sheet and/or student completed work
10	how to behave in an open plan office environment	Summary sheet and/or student completed work
11	the main health and safety hazards in an office environment	Summary sheet and/or student completed work
12	how stationery and printer ink are ordered and who is responsible for this	Summary sheet and/or student completed work
13	how data is collated, stored and reported	Summary sheet and/or student completed work
experienced
14	making drinks for staff and visitors.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 7 September 2022Level - Entry Level