Unit Award Scheme

116978 LIVING IN CARE: ALLEGATIONS AND COMPLAINTS

In successfully completing this unit, the Learner will have		Evidence needed
shown knowledge of
1	what a complaint is	Student completed work
2	what a disclosure is	Student completed work
3	what an allegation is	Student completed work
4	at least three differences between allegations, complaints and disclosures	Summary sheet
5	the process and what to expect when a complaint is made	Student completed work
6	the process and what to expect when an allegation is made	Student completed work
7	the process and what to expect when a disclosure is made	Student completed work
8	at least three implications of making false allegations directed at the staff and the young people within the home	Student completed work
9	at least three affects of an allegation on the staff and young people within the home	Student completed work
10	why it is important to know who they can go to if they have a concern or worry about anything.	Student completed work

All outcomes recorded on an AQA Summary Sheet

Approved 7 April 2022Level - Entry Level