Unit Award Scheme

115841 IMPROVING COMMUNICATION (UNIT 2): NONVERBAL COMMUNICATION

In successfully completing this unit, the Learner will have

Evidence needed

shown knowledge of

1three types of negative body language and three types of positive body languageSummary sheet
2how positive body language can affect their own and others' communicationSummary sheet
3how negative body language hinders effective communicationSummary sheet

demonstrated the ability to

4recognise at least two differences between people actively and non-actively listening and the main effects these differences have on the speaker.Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 10 September 2021Level - Entry Level