Unit Award Scheme

115233 LIVING IN CARE: ALLEGATIONS AND COMPLAINTS

In successfully completing this unit, the Learner will have		Evidence needed
shown knowledge of
1	what a complaint is	Summary sheet and/or student completed work
2	what a disclosure is	Summary sheet and/or student completed work
3	what an allegation is	Summary sheet and/or student completed work
4	at least two differences between allegations, complaints and disclosures	Summary sheet and/or student completed work
5	the main steps in the complaints process and what to expect when a complaint is made	Summary sheet and/or student completed work
6	the main steps in the allegations process and what to expect when an allegation is made	Summary sheet and/or student completed work
7	the main steps in the disclosure process and what to expect when a disclosure is made	Summary sheet and/or student completed work
8	at least three implications of making false allegations directed at the staff and the young people within the home	Summary sheet and/or student completed work
9	at least three affects of an allegation on the staff and young people within the home	Summary sheet and/or student completed work
10	why it is important to know who they can go to if they have a concern or worry about anything.	Summary sheet and/or student completed work

All outcomes recorded on an AQA Summary Sheet

Approved 2 May 2021Level - Entry Level