Unit Award Scheme

114639 UNDERSTANDING CONSUMER RIGHTS

In successfully completing this unit, the Learner will have		Evidence needed
demonstrated the ability to
1	participate in a group discussion about what the term ‘consumer rights’ means	Summary sheet
2	participate in a discussion about how the law protects consumer rights	Summary sheet
shown knowledge of
3	the four basic consumer rights	Student completed work and/or summary sheet
4	at least three categories of consumer rights that could impact on young people	Student completed work and/or summary sheet
5	at least two places they could get help and advice with their consumer rights	Student completed work and/or summary sheet
6	the benefits and consequences of addressing and managing a consumer rights issue	Student completed work and/or summary sheet
demonstrated the ability to
7	use the internet to research at least three ways that Citizens Advice can help with consumer issues	Student completed work and/or summary sheet
8	use the internet to research at least three ways in which Consumer Action Group can help with consumer issues	Student completed work and/or summary sheet
9	use the internet to research an example of a consumer issue which has been successfully resolved using advice from a forum such as Consumer Action Group.	Student completed work and/or summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 20 December 2020Level - Level One