Unit Award Scheme

113221 VOLUNTEERING IN A CHARITY SHOP

In successfully completing this unit, the Learner will have		Evidence needed
experienced
1	volunteering in a charity shop for at least 16 hours	Summary sheet
demonstrated the ability to
2	effectively communicate and interact with the other shop workers	Summary sheet
3	provide good customer service, eg by being polite and helpful	Summary sheet
4	restock shelves from the existing supply	Summary sheet
5	be reliable, eg by arriving on time and completing their shift	Summary sheet
shown knowledge of
6	at least two health and safety hazards of working in a shop environment	Summary sheet
7	how to lay out stock on the shop floor	Summary sheet
8	how to price goods to be sold	Summary sheet
9	how donated goods are processed by the charity.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 28 February 2020Level - Entry Level