Unit Award Scheme

112715 TECHNICAL SUPPORT ENGINEER (UNIT 5)

In successfully completing this unit, the Learner will have		Evidence needed
shown knowledge of
1	binary maths and its main application in IT	Student completed work
2	the main Internet Protocol (IP) address classes	Student completed work
3	the main types of console connections	Student completed work
4	how to use a context-sensitive help function	Student completed work
5	the main modes of operation of a network operating system	Student completed work
demonstrated the ability to
6	use ‘show’ commands on at least two occasions to investigate running configuration, startup configuration, system version, interface statuses, directly connected neighbours and to give a brief overview of all interfaces	Summary sheet
7	shutdown an interface	Summary sheet
8	enable an interface	Summary sheet
9	hardcode an interface speed to 100Mb	Summary sheet
10	hardcode an interface duplex mode to full.	Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 11 November 2019Level - Level One