Unit Award Scheme

112699 USING A TELEPHONE (UNIT 2)

In successfully completing this unit, the Learner will have

Evidence needed

experienced

1using the telephone to call a known personSummary sheet

demonstrated the ability to

2lift the receiver and dial the numberSummary sheet
3speak clearly to a familiar personSummary sheet
4be understood by the person on the other end of the telephoneSummary sheet
5close the conversation with an appropriate statement, eg goodbyeSummary sheet
6replace the receiverSummary sheet

shown knowledge of

7at least three possible uses of a telephone, eg calling an emergency service.Summary sheet

All outcomes recorded on an AQA Summary Sheet

Approved 18 October 2019Level - Pre-Entry Level