Unit Award Scheme

111206 COMMUNICATION, TRIGGERS AND CONFLICT

In successfully completing this unit, the Learner will have		Evidence needed
acquired an understanding of
1	what communication is	Student completed work
2	what a trigger is	Student completed work
3	what conflict is	Student completed work
4	how communication, triggers and conflict are linked	Student completed work
5	the consequences of conflict	Student completed work
shown knowledge of
6	at least two communication skills	Student completed work
7	conflict management	Student completed work
demonstrated the ability to
8	communicate effectively	Student completed work
9	manage conflict effectively	Student completed work
10	identify at least two triggers.	Student completed work

All outcomes recorded on an AQA Summary Sheet

Approved 29 November 2018Level - Level One